Our Team
Holly is the Executive Director of Unpack Inc., a nonprofit organization that she served on the founding board in 2016. She became its first and only paid employee in 2020, after working as an office manager for a psychologist’s office for over 13 years. Poppy, those who know her won’t be surprised, despises the business side of business, so having Holly is a must! Holly is a proud Lubbockite and a passionate Red Raider fan. She enjoys watching the football, basketball, and especially the baseball team. Holly married Perry Hallford in 1987 and they have three adult children, who are all married and have their own families. Perry is the chaplain at the Lubbock County Detention Center. Holly and Perry share a vision of living a meaningful life and making a positive impact on others. Unpack is the ideal platform for Holly to pursue this goal.
Our Board
Cindy Ham has been a Lubbockite for 40 years. She has been married to Zane for 42 years. They have one son, Tyler Ham, and two grandsons, Paxton and Carson, with whom Cindy is very active in their lives. She thoroughly enjoys spending quality time with her family.
Currently, Cindy is employed with Caprock Home Health Care, where she has worked for 8 years. The awesome part of her job is that she gets to work from home, handling Medicare billing. Caprock Home Health Care has five offices, with the corporate office located in Lubbock, and additional offices in Amarillo, Abilene, El Paso, and San Antonio.
Cindy is also a proud member of the Kiwanis Club of Lubbock, where she has served for over 9 years. For those unfamiliar with the Kiwanis Club, it is a civic organization that raises and donates funds to charities relating to children. Some of those charities include Lubbock Children’s Home, Girls and Boys Ranch of Lubbock, Highpoint Village, and Unpack Ministries.
Cindy Ham
Founder
Caprock Home Health
Jan d'Orsay
Retired Social Worker
Jan was born and raised in Carlsbad, New Mexico, where she enjoyed a wonderful childhood. She was the youngest of three children but certainly wasn’t spoiled!
Jan graduated from Texas Tech in 1973 and has been a social worker for most of her career. She worked at Covenant Hospital for 26 years, and since leaving Covenant, she has continued her work as a social worker for two hospices in Lubbock. For over 30 years, she has served as the chair of a group of healthcare professionals in Lubbock—the Medical Social Workers group. Additionally, Jan is one of the administrators for a Facebook group called West Texas Healthcare Connection, which facilitates communication among nearly 900 members. The group shares valuable resources and provides support to its members.
Jan is also actively involved in her church, Westmont Christian. She leads various programs for the ladies of the church, such as a group called Fresh Air Fellowship, an outdoor Bible study for the ladies of Westmont to attend during the summer. She has been involved in the Llano Estacado Emmaus community since 1994 and has served on the Board two different times. She has been involved in the Kairos Outside ministry since it began in Lubbock about nine years ago. She was a leader of a KO Weekend and served on the Advisory Council for six years.
BJ and Jan have been married for 37 years. They enjoy travel, games, reading, their friends, and their pets. Their older dog, George, rules the house. They Coco, a mama cat, and her kitten, Boots, which makes the d’Orsay house very exciting!
Jan has a heart for the Lord and for service. She loves connecting with people and seeks to be a blessing and a light in the darkness! She is honored to serve on the Board of Unpack.
Educational Diagnostic Specialist
Dyslexic Therapist
Christine Lewis
Christine, an Air Force brat, experienced frequent moves, changing schools, and a lack of extracurricular activities during her upbringing. She felt like a social misfit and had a lonely childhood. Her abusive narcissistic father was often away due to military training. Once retired, her parents turned to alcohol, intensifying the abuse. She left home at 17, got engaged, and married within a year. Her husband of 43 years passed away in 2017. After 4 years of retirement, Christine rejoined the workforce as the Educational Specialist and Dyslexic Interventionist at Sharp Academy. Christine is now in her 60s and is learning to live within a budget, manage her bills, minimize expenses, and handle things independently. This is one reason she has questioned whether these ladies will be able to relate to her or vice versa. However, Christine does have a generous and compassionate heart for those who struggle, so she happily serves Unpack.
Christine received her Bachelor of Arts degree in Elementary Education from WTSU and her Master of Science degree in Special Education from TTU. She also graduated from the two-year dyslexia training program with the Scottish Rite. After teaching first grade for 15 years, she left the classroom to specialize in literacy acquisition and working with struggling learners. She initiated the district’s Dyslexia Program for Lubbock-Cooper ISD and nurtured it for 10 years before retiring to take care of her ailing husband.
Christine is very active in the Llano Estacado Emmaus Community and Kairos Outside. She also serves on individual Care Teams at the New Legacy Home for Women, most of whom have been incarcerated and/or addicts.
Alicia Lucero
Sr. Accountant
David Hetler CPA
Kasey has been in Lubbock her whole life. She graduated from Coronado High School in 2001 and Wayland Baptist University in 2006 with a BBA in Finance and Economics. Kasey started working at American State Bank during college and has been there ever since. It was purchased by Prosperity Bank in 2012, where she is the Senior Vice President and manager of the bank’s underwriting dept. She has been married to John for 19 years. They have two sons, Alex and Nate. Alex is very involved in ministry and Nate won’t stand a chance of not being involved in ministry with our family. We have also fostered two daughters that we will continue to claim until we get to see them again one day. I grew up at Southcrest Baptist Church where her grandfather served as an associate pastor for many years. After their wild days, Kasey and John made Experience Life for 10 years but have been at Faith Church Lubbock for 4 years. She is active at her church as well as The Llano Estacado Emmaus and is active in The Lubbock Community of Kairos Outside, a ministry for women impacted by incarceration. She has served on the local advisory council for 1 year. She also loves using her gifts to serve the women of Unpack.
Kasey Morales
Senior VP and manager of Underwriting
Prosperity Bank
Diane Qubty’s love of community and heart for service is endless. Faith and family are at the core of her being. She grew up in Happy, TX. Her father passed away in 2023, but her mother still lives alone in the same house Diane grew up in. Diane and her husband were high-school sweethearts and have been married for 43 years. They have four daughters. In 1999, their lives changed forever when their youngest daughter passed away at the age of 14. Her unspeakable grief gave her a deep compassion for others who are hurting. Diane is a contributing blogger for Prize 31 Ministries and has been active in Bible Study Fellowship (BSF) leadership for many years. She is great asset to Unpack.
Diane Qubty
Housewife, grandma, and friend
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Shelly Walker
Salon owner, & Hairdresser
Shear Mischief
Shelly Walker graduated from high school in June 1989 and 22 days later gave birth to her daughter. In August of the same year, she started cosmetology school. Raised by a single parent, Shelly was determined to provide her daughter with a stable life. Shelly’s then-boyfriend, Rob, who was also the father of her daughter broke up before the baby was born. A few years later, they reunited and have been married for 25 years. Their daughter, Chasity is married to Tanner McElroy; they have two children.Shelly is the owner of “Shear Mischief Salon” in Lubbock. Serving her faith community brings her joy, which she passes on to all.
We are currently looking for 2 board members. Our greatest need is for someone to do social media. We are also looking for someone to be a projects manager. If you are interested in serving alongside us, we would love to hear from you.
These positions are not paid positions, nor is any position on The Unpack Board.